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Your Leaders Are Carrying the Clinic - At What Cost?
What happens when the people who keep the business going, can't keep going?
Your leadership team is showing up. Picking up the slack. Mediating team issues. Managing rosters, performance, and morale—all while absorbing the emotional toll of a post-COVID / impending economic and workforce uncertainty.
But no one can lead effectively when they're mentally and emotionally overloaded.
Clinic owners lose more than just a person when a leader burns out. You lose stability, trust, and months of momentum.
This program keeps that from happening.
The cost of replacing a burned-out manager: $20K–$70K+
The cost of supporting them to stay: $1,499 AUD + GST
what is it?
Leading On Empty helps your leaders:
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Handle difficult conversations without delay or dread
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Set emotional boundaries and reduce unnecessary mental load
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Shut down drama and redirect team resistance
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Lead consistently and calmly—even when the clinic is stretched thin
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This isn’t soft skills training. It’s a strategic buffer for your clinic’s leadership layer.
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Tools to regulate their own overwhelm in real time
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Action plans for long term thriving (because surviving the role shouldn't be enough)
Who is it for?
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Practice Managers, Independent Owners, Middle and Team Leaders
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Head Nurses, Clinical Directors or senior staff caught between leadership and peers
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Senior doctors unofficially managing people, culture, and problems
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Whether officially titled or not, these are the people your clinic leans on the most
what's included?
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6 fortnightly sessions (mix of leadership tools + resilience coaching)
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6 drop-in support sessions for leadership and resilience coaching
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One-on-one coaching session to use as they need
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Unlimited group and peer chat for leadership and/or resilience wobbles
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Scripts for the conversations and challenges that cause the most drain on the team
Can you afford NOT to support them?
Why Leaders Burn Out:
The cost of emotional overload and how to stop being a victim of it
Holding Teams Together Without Falling Apart
Leading With Humanity and Holding Boundaries
Staying Steady When the Pressure Doesn’t Let Up
When to hold it together, and how to not be ok
When the Team is Being... A Lot: Managing Culture & Behaviour
Vulnerability with respect.
Open door with boundaries.
Psychological safety with accountability.
Resilience with rest.
IS IT IMPOSSIBLE???
Leadership for those sinking (or swimming)
Are they trying to lead without real knowledge on how?
Did you know that leadership and management aren't the same thing?
Do you know where / how you should be spending your limited time and energy?
Difficult decisions, stuck in the middle and ethical challenges
Our teams like to create a 'bad guy' when they don't get what they want.
How do we navigate impossible expectations, multiples of shades of grey, never having a 'right and wrong' any more, and the constant conflict between patient outcomes, customer care, staff engagement and our own wellbeing.
Programme Structure
6 group workshops
Full of content, learnings and practical actionable tools for you to apply
One-on-one coaching session
One session to be used at a time of your choosing, for whatever support you need
Access to scripts and tools
Downloadable cheat sheets, videos and scripts for the moments that drain you
6 drop-in sessions
To come if you want to talk things through, bounce ideas, and see that you aren't alone
Unlimited chat group support
Responses from coach and peers in real time to help you feel like you're not alone!
Support team just like you
Healthcare peers in the same boat as you, to become your champions and cheerleaders
Where and when
12x online sessions
TUESDAYS, online
3.30-5pm AET (Syd/Melb)
starting September 23rd
Investment
Only $1,499 (+gst) to ensure you have a sustainable, engaged leaders.
Can you afford not to?
NEED THIS FOR YOUR TEAM?
To enquire about in-house and/or bespoke solutions for the resilience and wellbeing of your team and leaders, send us an email here.
They keep your business going.
Who keeps them going?
About Your facilitator
Dr Jessica Moore-Jones, BVMS, MBA, MSc
Dr Jess knows what it is like to make life and death decisions daily, to live with the emotional fallout in her teams, and front the public attention when it goes wrong.
As a senior leader in some of the country’s most scrutinised animal welfare organisations, she’s no stranger to impossible choices. From managing national shelter systems to fronting media during public welfare investigations, Dr Jess has been at the centre of high-stakes decisions that attract headlines, heat, and heartbreak.
She’s experienced what many leaders only talk about:
✔ Carrying the weight of a team on the edge
✔ Being the final decision-maker in moral grey zones
✔ Leading under constant scrutiny from the public, the press, and her own people
This is where Leading on Empty was born; not from theory, but from the lived experience of leading when it costs you something.
Having led some of the most emotionally draining organisations possible, in one of the highest risk professions in the world, Dr Jess gets it.
Today, she trains and advises leaders across high-pressure sectors, including healthcare, veterinary, government, education, and pharmaceutical organisations, on how to lead sustainably through emotional overload, decision fatigue, and impossible expectations.
Her approach blends:
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Real-world leadership in emotionally loaded environments
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Behavioural science and communication expertise
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A no-BS coaching style that resonates with teams under strain
Dr Jess won’t offer vague platitudes or empty wellness strategies.
She’ll give your leaders practical, psychology-backed tools to lead when they’re tired, still care, and know that people are looking to them to hold it all together.
Happy Customers Include
