_edited.png)
Human Behaviour : Animal Outcomes
Giving good advice isn't enough if nobody is following it...
Want your veterinary team to sell their recommendations, without feeling yick?
Or do you need your community to step up and do better by their animals?
Feeling like you have the same conversation over and over and nothing ever changes?
FOR VETS
Understand why clients aren't following your advice, even though you told them
Learn how to frame options and treatment plans to optimise outcomes
Discover how to work out what is standing in someone's way of doing the right thing
Stop assuming that 'cost' is the barrier; people are more complicated than that
Become a Trusted Advisor, instead of a Technical Expert
Reduce your frustration with clients
Understand how people DO make decisions, rather than how we think they should
Bonus: it all works on your husband and kids as well!
FOR SHELTERS
Differentiate between compliance, education, and behaviour change
Understand why "responsible pet ownership" is not a helpful campaign
Understand how people DO make decisions, rather than how we think they should
Build community engagement programmes designed to build trust and engagement, even from those who normally resist
Actually get your community to follow your recommendations and advice (e.g. desex, microchip, adopt)
Become a trusted advisor in your community, a sought after source of advice and support rather than a necessary but preferably avoidable service
Reduce your frustration and fatigue from people not doing the right thing by their animals
"It's tempting to believe that if people knew better, they would do better. Unfortunately, this is rarely the case. If we want people to change their behaviours, we need to understand how humans DO work, rather than how we wish they did."
Standalone Workshops or Packaged Program
Standalone Workshop
-
Inspire an interest in human behaviour
-
Create intention to become a Trusted Advisor
-
Overhaul misconceptions about peoples' barriers and motivations
-
Discover the principles of nudging and motivational interviewing
-
Role plays and applications possible depending on workshop length
Bespoke Program
-
12 months of content, application, practical skills and culture change
-
Can include bespoke content to address specific challenges
-
Deep dive into the what, the why, AND the how
-
Sustainable cultural transformation
-
Can include video and/or consultation reviews and self assessment tools
Happy Customers Include
Quick Links
Home
About Us
Teams & Leaders
Community Engagement
Events & Webinars
Book Online
