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Real World Resilience

Building veterinary resilience that won't make them roll their eyes or fall asleep - a practical, actionable programme to improve self-awareness, encourage personal accountability, and facilitate a more sustainable veterinary profession.

If your team needs support with resilience and thriving in the veterinary profession, but would rather try to clip a chihuahua's overgrown nails than be told once more to eat healthier, sleep more and "just set boundaries", then this is the programme for you.

It assumes that we're a profession full of smart people who have already googled basic self-care, have already been talked at about compassion fatigue, and already know what they "should" be doing for their wellbeing. It's the putting it into practice that's hard, right?

This 12 month programme will develop self-awareness, emotional intelligence, accountability and a resilient mindset for your team. We'll cover whether compassion fatigue is actually the problem, or whether there's something else going on. We'll talk about how to implement some of the generic wellbeing advice in a way that's realistic in the veterinary profession, and set boundaries that have a chance of actually sticking. We focus on interpersonal skills, and creating systems and rituals to reduce the impacts of some of our challenges, but we'll also inspire and encourage a new narrative on our profession; one where rewarding, fulfilling careers are the norm.

We'll get only the tiniest bit woo-woo about positive psychology and why it's not the same as toxic positivity, but how the choices and perspectives that we have control over can completely transform our resilience, our fulfilment, and our experience of the veterinary profession.

This is the programme that is going to not just enhance your teams resilience, but evolve your business too!

"If your team needs support with resilience and thriving in the veterinary profession, but would rather try to clip a chihuahua's overgrown nails than be told once more to eat healthier, sleep more and "just set boundaries", then this is the programme for you."

As an experienced veterinarian, shelter manager and veterinary executive, Dr Jess Moore-Jones knows what it's like to both be at the forefront of providing veterinary care AND to be a leader trying to support a team.

She knows from personal experience how frustrating it is to have a corporate psychologist in heels and a blazer, or a middle-aged white man from a completely different industry, let alone the HR advisor for a corporate, come and talk about the basics of resilience that we've all now heard a million times.

It's time to step beyond the generic advice. It's time to get real. To talk about real-world situations in the veterinary profession, and to challenge the narrative that our profession is all doom and gloom.

We don't just want to manage the negative; we want to channel the positive too. Balance compassion fatigue with compassion satisfaction for an improve Professional Quality of Life (ProQOL).

​So we're offering something completely different. Delivered by a real vet, in a down-to-earth, no-BS way that gets veterinary teams laughing, occasionally crying, but always leaving the room with increased self-awareness and actionable takeaways.

WE PROMISE THAT BY THE END OF THE PROGRAMME YOUR TEAM WILL HAVE:

Increased self-awareness and self-reflection skills

A commitment to their OWN responsibilities and accountabilities for their wellbeing

Individual tools, systems and rituals to improve work/life balance

A new perspective on what a good day looks like, whether stressful days are really that bad, and whether being 'busy' is really the clinics fault

Team agreements about what healthy boundaries look like as a team, what is a good reason to interrupt a lunch break, and what systems we're going to use to reduce the culture of martyr syndrome

Over 12 months, you'll get:

6 jam-packed content sessions (face to face, online, or hybrid) that will engage and inspire the whole team

Workbooks full of activities, extra reading and homework to encourage self-reflection, accountability and action to support themselves

6 smaller cohort sessions (online) for workshopping, troubleshooting, practice and feedback

Optional: additional 2 workshops with your leadership team to create systems, skills and infrastructure that support workplace resilience

The Step By Step Programme

This isn't generic resilience training. This isn't academic text-book data on what should work if people were robots and made logical choices unrelated to emotions. This isn't fluffy and naive about what it's like in the real-world of the veterinary profession.

This IS the programme that will help your team re-engage in conversations about resilience, and understand the roles that play in their own professional fulfilment.

We'll meet 6 times over 12 months, with homework and activities between each session. Each workshop is designed to build on the previous, and push the conversation further into self-awareness, emotional intelligence, and interpersonal skills.

We work with the leader(s) to create systems, skills and infrastructure that reducing unnecessary drain on the resilience and emotional intelligence of the team.

We also work with you to understand specific challenges or current state of play, to build in bespoke content, anecdotes or activities to ensure it resonates best with the team and helps prepare them for the changes or challenges you're facing.

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Testimonials

Clinical Dog Examination

"The feedback from staff across all teams has been fantastic and this is largely due to Jess' ability to relate to, and present in a style that our staff feel they are able to connect with almost instantly. I would strongly recommend any veterinary practice consider Jess when providing non-technical skills training to their staff."

—  Stephen, CEO, Taranaki Vet Centre

Standalone Workshops

from $2250

Large teams scaled investment per 10 people

      Six workshop series

            from $9990

Leading for Resilience

from $3500

Investment varies based on team size, location, and leadership involvement. Enquire now for a free discovery call on your needs, challenges, and team.

Investment

Get to know me...

About your guide

Dr Jess Moore-Jones is a vet, coach, executive leader, solo mum by choice, and enthusiastic LARPer (don't feel bad if you don't know what that is).

She also considers herself to be a fulfilled career woman, an engaged and present mum, an ambitious business owner and an intrepid adventurer (yes, even with a kid). She's been General Manager of a specialist hospital, CEO of an RSPCA, Manager of Wildlife Health for Taronga Zoo, and Senior Advisor for local government. She's lectured vet students, coached vets, mentored leaders and challenged our industry bodies to do better.

But she hasn't always been all those things.

Jess has struggled with frustration and boredom as a veterinarian. She has been through trauma and grief while trying to work at an executive level without crying in public. She has left, and returned to, our exciting, challenging, frustrating, rewarding profession.

And she knows that throughout all that, the company EAP services who came in to tell the team to eat more salads and drink less gin, made her want to go and squeeze impacted anal glands rather than be here in the room. Even the inspiring guests speakers with amazing stories of world exploration or recovering from traumatic, life-altering accidents didn't quite hit home.

 

Where was someone who could tell me how I was meant to cook dinner for my kid when she needed to be in bed by 6.30 but I couldn't leave work until 6?

Who was talking about the panic attacks I was getting thinking about whether this was my life now in 15 minute dermatology consults every day for the next 40 years of my life?

And who could I ask what I should do when having to make life and death decisions about 1000 animals a year, or talk someone into euthanasia, or make a well-respected team member redundant while having a miscarriage?

I wanted the real conversations. The no-BS, messy, no clear right or wrong, nutting out of the problems we face here in the real world of being smart, passionate, busy, perfectionist, over-committed veterinary professionals.

So that's what I've created. Years of coaching vets and leaders, supporting businesses and training in resilience, human behaviour and positive psychology have led me to Unleashed. Where I fill the gap for those who WANT help with resilience, but will tip a bottle of wine over the head of the next corporate resilience trainer who tells them to drink less of it...

jess

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