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Moving vet and healthcare teams from gossip, griping and fire-fighting to shared ownership, constructive conversations, and follow-through
You’re not imagining it.
Our teams are burnt out, bitchy, and barely hanging on and yet you’re somehow meant to fix it all in between your overwhelming admin load and constant fire-fighting.
Sound familiar?
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You’re caught in the middle of personality clashes and passive-aggressive group chats
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The team wants you to solve everything, and has forgotten what initiative looks like
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You feel like a referee more than a manager and it’s exhausting.
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You’ve tried “staff wellbeing days” and team-building games and everyone rolled their eyes.
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You’re so busy firefighting that actual leadership feels impossible.
And through it all…
No one has taught you how to lead a team of stressed, overstretched, emotionally fried humans who are supposed to care deeply without completely falling apart.
Building Thriving Teams is designed to help your clinic or hospital create a resilient, aligned, and thriving workplace. Without all the generic wishy-washy...
Standalone Workshops or Packaged Program
Workshop 1: Thriving as an Individual
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Resilience 101: Managing stress, setbacks, and self-care.
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Understanding the difference between a tough job and a toxic workplace.
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Emotional intelligence, growth mindset, and positive psychology.
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Busyness, boundaries, and personal fulfillment.
Workshop 2: Thriving as a Team
- Giving the benefit of the doubt and assuming positive intent
- Valuing the perspectives of others; you are not 'more right' than they are
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Navigating difficult conversations and interpersonal dynamics.
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Protecting against incivility, gossip, and toxic behaviors.
Workshop 3: Thriving as an Organisation
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Culture: What do we want, beyond just a “good” workplace?
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Practical psychosocial safety—more than just a buzzword.
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Organisational design for wellbeing and productivity.
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Challenging the status quo—constructively.
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Transparency, collaboration, and decision-making.
Managing Thriving Workplaces (for leaders only)
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The pillars of building a thriving culture.
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What actually works vs. what just feels good.
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Systems changes for impact.
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Practical strategies tailored to your clinic.
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Staying resilient as a leader.
Package Add-Ons
Clarity Reset (Mission, Vision, Values)
– A dedicated workshop to redefine what your clinic stands for, and ensure everyone is rowing in the same direction.
Essential for avoiding "Words on the Wall", and defining your authentic culture and positioning.
Implementation support
Direct, bespoke one-on-one hand holding through your transformation, change, or challenges.
Moral support, step-by-step advice, sounding board or cheerleader - whatever you need!
Investment starting at $9999 for all four workshops.
Think of how much time you spend managing the drama; most clinics make that investment back in less than a month!
We also build bespoke workshops for your clinic and specific challenges, just ask us!
Dr Jess Moore-Jones, BVMS, MBA, MSc
Welcome
Healthcare professional. Leadership strategist. Straight-talker. Buzzword-resister.
I’m not here to “inspire” your team with pastel PowerPoints and trust falls.
I’m here because I’ve stood exactly where they’re standing, and I’ve led from there too.
I’ve been the vet staying back late because no one else would. The manager pulled into three passive-aggressive crises before morning tea. And eventually, the senior leader trying to hold a clinic together while quietly burning out.
I’ve led specialty hospitals, run national organisations, and globally renowned teams. I've restructured messy teams, rebuilt cultures, and coached hundreds of healthcare professionals, from vets to nurses, paramedics to surgeons, from new grads to seasoned managers.
Now, I bring that experience to the teams who need it most; the ones doing hard, emotional, important work and trying to stay standing while they do it.
Our stuff isn't the ambiguous HR fluff you've heard before; it’s practical, real-world, and built for science-minded smart professionals who don’t have time to waste.
We’ll talk about what actually goes wrong in healthcare teams, and how to fix it in a way that sticks. The leaders need support, the teams need self-awareness, and each 'side' needs to understand why the other is making the decisions they are.
Because if you want a team that thrives, they need more than a pep talk. They need tools that work in real life, from the treatment room to the tearoom.