About Us
Committed to people solutions for the animal industry, we provide consulting and training exclusively to the veterinary animal shelter industry. At Unleashed, we aim to build resilient, emotionally intelligent teams and leaders, to support the sustainability of the profession and the people within it.
I've been privileged to have spent my 20-year veterinary journey working in some of the most diverse aspects of our exciting, intense, demanding, evolving profession. Over those years, I've had the privilege of holding various roles including Senior Advisor of Animal Manager, Executive Manager of Animal Services, CEO, Veterinary Services Manager, General Manager, Manager of Wildlife Health, as well as small business owner – each experience shaping my expertise and passion for the people who work in the animal industry.
Beyond my corporate endeavors, I've had the incredible opportunity to advise governments, inspire vet students, mentor professionals to achieve their best lives, coach leaders, and teamed up with big pharma to support the resilience and wellbeing of the animal care sector.
Importantly, my experience making the tough decisions required as a senior leader, my years on the ground as a vet, my fun, engaging and personable training style, combined with my commitment to taking the best learnings from other professions as well as our own, combine to create a perspective and skillset like no other when it comes to building the resilience, culture, and inevitably the success of your organisation.
Nothing motivates me more than the drive to make this world a better place for animals and the people who work with them. I'd love to hear your story and how I could support you, your team or your organisation to thrive.
Dr Jessica Moore-Jones, BVMS, MBA, MSc
Founding Director, Coach, Consultant
Mission
To improve the lives of animals by enhancing the leadership, engagement, emotional intelligence and resilience of the people who care for them.
Vision
An engaged, resilient, and sustainable animal care workforce supported by skilled, compassionate, and future-focused leaders. Work-life balance and high levels of well-being are genuinely attainable and embedded within the industry, supporting the constant evolution of animal and professional welfare.
Objectives
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Improving the experience of animal professionals by enhancing the resilience, emotional intelligence and leadership in clinics and shelters
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Reducing the crisis of attrition of animal professionals from the industry by addressing the genuine roots of the problem, focusing on the challenges of the core demographic, and a commitment to moving the industry forward with optimism and innovation
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Enhancing the success of veterinary and rescue organisations by providing industry-specific training in a meaningful, engaging and practical way
Unleashed Values
Authentic
Real-life, genuine people driven by values rather than processes. We balance professionalism with friendly, open, honest relationships. Kids, pets and novelty hair colours are part of who we are and therefore a part of our business.
Progressive
We lead the changes we want to see in the world. We are thought leaders and challengers of the status quo, gently (and sometimes not-so-gently) guiding our industry towards what could be rather than what is. There’s a swear jar for “how we’ve always done it”.
Optimistic
We believe that things can, will, and already are, improving. Our vision of the future is bright and we’re committed to seeing that happen, and playing our role in getting us there. We decide what could be and make it happen rather than trying to fit into existing boxes.
Meet people where they are
We know that people are people, and life can be complicated. We trust that people have good intentions, and endeavour to work with their capacities, skills and interests rather than placing our expectations onto others.
Put money where our mouth is
We believe in, invest in, and work in, the activities that can truly make a difference. We practice what we preach when it comes to gender equality, work/life balance, mindset, innovation and growth.
Why work with us?
Dr Jessica Moore-Jones
BVMS, MBA, MSc
Director and Consultant
Unlike consultants who add culture and resilience as an afterthought to their profitability or process driven missions, Unleashed Coaching and Consulting is first and foremost about people. We believe whole-heartedly (and have the data to back it up) that focusing on people first IS the answer to profit and process, not the other way around.
Unleashed Coaching and Consulting is led by Dr Jessica Moore-Jones, who hasn't just been a vet for 15 years, but has led large and small vet clinics and animal shelters, designed and implemented restructures and rebuilt broken teams, and is head-hunted specifically for her experience in transforming the culture, resilience and emotional intelligence of the teams she leads.
At Unleashed we're not academics, though we have the qualifications in business, positive psychology, human behaviour, training, and of course veterinary surgery to provide the all-round support you need. We're not psychologists; we speak vet, we share stories and experiences of what it's really like in the trenches, and vets are willing to listen to vets. We're not green or naive or unfailingly optimistic about how easy the academia makes it sound to transform a culture; we've been there in the trenches, taking the punches as our teams blame us for things getting worse before they get better.
Dr Jess doesn't just know what it's really like out there; she's done it. She's turned around toxic cultures, halved staff turnover, felt the emotional burden of a team drowning, and made the challenging calls to cut ties with valuable people who just aren't the right cultural fit.
We have advised governments in full time and consultancy roles, have experience as Executive Manager and CEO of major animal welfare organisations, General Manager of specialty and wildlife hospitals, and have strong experience on Boards and in leadership roles locally and in developing countries. We also commit to continuing to do the veterinary shifts to ensure we still have a finger on the pulse of how it feels to be on the ground.
Happy Customers Include
