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Keeping good people in the professions that need them most.
We use our no-BS, systems-level approach to create thriving veterinary and healthcare teams, by treating culture, wellbeing and leadership as one system, not three separate problems.
Dr Jessica Moore-Jones, BVMS, MBA, MSc
Leadership Systems Strategist
I fix the system, not the people.
Most burnout, turnover and toxic culture in veterinary and healthcare teams isn't a people problem. It's a system problem wearing a people costume. I find the real cause and fix that.
I've actually done the job.
Fifteen years a vet, then been the one running the clinics, hospitals and major global organisations. I've made the hard calls, rebuilt broken teams, and been headhunted to turn around the toxic ones. Not an academic, not a corporate consultant. I've lived it.
No buzzwords. No band-aids. No bullshit.
No academic theory that dies on a busy floor. No generic self-help you could Google. Just honest, practical help that actually sticks.
The problem is global.
I started in vet, but burnout doesn't check your job title or how well your organisation SAYS it knows this stuff. The challenges and barriers are the same across countries in healthcare, vet, and any profession run by people who care too much to stop.
Two ways in.
Organisations ready to fix the system properly, and the leaders trying to lead well inside those systems.
What's different about UNLEASHED?
If you're done with corporate buzzwords, generic HR advice, or band-aid workshops, we're here for you.
UNLEASHED
Has been a middle and executive manager at multiple major corporate and non-profit organisations
Honest, realistic, no-BS content where we tackle the hard conversations and explore real life situations where it does and doesn't work
Assumes you're smart people who have Googled the basics and want actual help in moving beyond that and making it stick!
Knows what it is like to be called bossy for the exact same request as a male leader could make with no repercussions
Understands the challenge of balancing being an exceptional leader with the logistics of being a parent
Provides bespoke content, built in collaboration with you, to ensure you get what you need out of it
Believes whole heartedly (and has the science to back it up) that focussing on people first IS the answer to profit and productivity, not the other way around
Has taken on incredibly toxic and flailing businesses, and is sought after for this skill
A real person, having a conversation, invested in helping you succeed
Other Providers
Haven't had to make the hard calls, balance finances and people in a caring profession, performance manage or exit people, have staff blame you for things you can't control, or front the media for things that go wrong.
Academic or carefully curated content that sounds good on paper and has all the big words but doesn't translate well to real life in a busy and emotion-packed organisation
Repeats the same generic content we've been hearing for decades now and is easily accessible to anyone who can use a search engine
Rarely have any idea what it's like to have to carefully manage your words, tone, and add "can I just..." or "sorry, but..." into all your emails
Often have wives at home taking care of the life admin so they can focus on their career
Follow a six-step generic how-to process that has no capacity for nuance, troubleshooting or where you are at
Add 'people stuff' as an afterthought to consultancies that focus on profit and productivity
Leadership experiences are often of buying and flipping businesses, with little care for how to maintain the team working there long term
Mostly pre-recorded, video content to maximise scale and profit, or the legwork outsourced to interns who can't read nuance.
Client Testimonials
Why work with us?
Support from an experienced clinician, an executive leader, and a no-BS consultant that knows what it's like in your shoes!
Dr Jess Moore-Jones,
BVMS, MBA, MSc
Healthcare professional. Leadership strategist. Straight-talker. Buzzword-resister.
I’m not here to “inspire” your team with pastel PowerPoints and trust falls.
I’m here because I’ve stood exactly where they’re standing, and I’ve led from there too.
I’ve been the vet staying back late because no one else would. The manager pulled into three passive-aggressive crises before morning tea. And eventually, the senior leader trying to hold a clinic together while quietly burning out.
I’ve led specialty hospitals, run national organisations, and globally renowned teams. I've restructured messy teams, rebuilt cultures, and coached hundreds of healthcare professionals, from vets to nurses, paramedics to surgeons, from new grads to seasoned managers.
Now, I bring that experience to the teams who need it most; the ones doing hard, emotional, important work and trying to stay standing while they do it.
Our stuff isn't the ambiguous HR fluff you've heard before; it’s practical, real-world, and built for science-minded smart professionals who don’t have time to waste.
We’ll talk about what actually goes wrong in healthcare teams, and how to fix it in a way that sticks. The leaders need support, the teams need self-awareness, and each 'side' needs to understand why the other is making the decisions they are.
Because if you want a team that thrives, they need more than a pep talk. They need tools that work in real life, from the treatment room to the tearoom.
Happy Customers Include
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UNLEASHED Values
Authentic
Real-life, genuine people driven by values rather than processes. We balance professionalism with friendly, open, honest relationships. Kids, pets and novelty hair colours are part of who we are and therefore a part of our business.
Progressive
We lead the changes we want to see in the world. We are thought leaders and challengers of the status quo, gently (and sometimes not-so-gently) guiding our industry towards what could be rather than what is. There’s a swear jar for “how we’ve always done it”.
Optimistic
We believe that things can, will, and already are, improving. Our vision of the future is bright and we’re committed to seeing that happen, and playing our role in getting us there. We decide what could be and make it happen rather than trying to fit into existing boxes.
Meet people where they are
We know that people are people, and life can be complicated. We trust that people have good intentions, and endeavour to work with their capacities, skills and interests rather than placing our expectations onto others.
Put money where our mouth is
We believe in, invest in, and work in, the activities that can truly make a difference. We practice what we preach when it comes to equity, systems, work/life balance, mindset, innovation and growth.