We all know that culture eats strategy for breakfast.
But if left to it's own devices, culture rapidly devours us instead.
In the veterinary industry, toxic or at least flailing cultures are common - not least because of a tendency to assume that smart, professional people will naturally create a smart, professional culture.
It's all good and well to talk about what could work, or should work, but in the real world, what DOES work?
This webinar explored the Shiny Distractions, the Must-Do's and the "excellent if done well, potentially harmful if done poorly" interventions and levers for transforming toxic veterinary cultures into thriving ones.
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