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VETERINARY CULTURE CONSULTING
Supporting veterinary clinics and leaders to build positive, resilient, and sustainable teams.
Cut the drama, keep your staff, improve patient care and protect your bottom line by focusing on emotional intelligence, psychological safety, and a resilience mindset.
We support you as a leader AND your team, in a way that works best for you. Structured programmes or ad hoc support, pre-packaged or bespoke design, individual mentoring or group masterminds.
We're here for you, however works best for you.
Culture and resilience for veterinary leaders
Supporting you as a leader, or your leadership team, to have the resilience, optimism and emotional intelligence to lead your team towards the same attributes.
Choose from individual mentoring, a mastermind with like-minded colleagues, or in-team support for you and your leadership structure. A personal conversation will help us discover which is the right option for what you need and where you are.
Building resilient, positive veterinary teams
We can work with you directly in your organisation, not just supporting you but your team directly. Workshops, cultural reviews, one-on-one support, training programmes, and even individual coaching for individuals who are struggling and/or causing drama in your organisation.
We work with you to collaboratively build the right solution for your team.
Veterinary Team Culture Options
We offer four different levels of support, depending on your needs and stage of transformation, and will work with you to create the exact bespoke programme that will provide the most growth for your and your team.
01
Training and
Workshops
We can provide a series of training workshops to your wider team and to your leaders, aimed at slowly building the foundations and awareness of resilience and emotional intelligence, progressing to more advanced growth and active transformation.
Workshops are run monthly for six months, with one for the whole team and one for the leadership team each month, designed to build and grow foundations and skills with time.
See workshop content here.
02
Culture Review and Recommendations
Package 1 PLUS, the workshop content adapted specifically from a review of your individual culture - including survey, interviews with staff, and leadership assessment - to form the priority training needs. Also includes a comprehensive report showing the recommended steps you take to transform your culture, with data, templates and instructions on timing and implementation.
03
Full support and mentoring package
Package 2 PLUS mentoring, support and advice for you and your leadership team during the 6 months of the programme AND the 6 months following implementation.
Support and guidance can be offered on handling challenging conversations and people, performance managing unconstructive behaviours, change managing new ideas, leadership skills gaps, and rollout of cultural initiatives. You will also be supported to enhance your own leadership approach, resilience and wellbeing.
Small group cohort sessions are held with team members between each workshop to practice learnings and offer more personal guidance.
Either as standalone services or add-ons to Packages 1, 2 or 3, we can provide bespoke quotes and advice for team support services including:
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Facilitating difficult conversations
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Coaching and preparing for complicated conversations
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Change management support
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Performance managing unconstructive behaviours
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Establishing and getting buy-in for Mission, Vision and Values
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One off workshops on resilience, positive psychology, wellbeing, career development, or leadership.
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One-on-one leadership coaching and mentoring
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One-on-one or small group coaching and mentoring for team members
Add-on or ad-hoc support
04
Workshop Collection
Below are a series of our most popular workshops for veterinary teams and leaders. They can be delivered as standalone sessions, or work best as a programme of sessions that build upon one another over time to create sustainable and meaningful progress.
All our sessions can be tailored and adapted to be specific for your clinic and your challenges, with focus areas, key concepts, activities and examples able to be created bespoke in collaboration with you.
01
From Surviving
to Thriving
The veterinary industry has focused greatly in recent years on reducing burnout, preventing suicide, and improving support systems for issues such as compassion fatigue. But are we comfortable with aiming for not being mentally unwell, or do we want to strive for more? Should our people, as individuals and as teams, start to expect more than just ‘not being burnt out’, and instead start to expect to have a great life. To be content, and fulfilled, and to thrive. This session is about our mindset, the choices we make, and the tools that we need to not accept being ok, but to start the journey to great.
02
Mission, Vision and Values
Having a clear Vision of where we are going, a clear Mission of what we're trying to achieve, and well established Values of how we're going to deliver it, is essential for offering teams a sense of purpose, optimism, and moving towards something great. We can work with you to discover or update the right Mission, Vision and Values to align with your organisation and your team.
People Leadership for Animal People
03
Specifically designed by an experienced senior veterinary leader, who has led large teams, made the tough calls, and transformed toxic cultures. This two-part workshop is NOT a corporate tick-box session by middle-aged men or academic optimists. It is designed to help real veterinary leaders cope with the challenges our teams throw at us, to balance authentic leadership with conflict, to be a compassionate leader while getting things done, and to still have energy left for your personal life.
High performing veterinary teams
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The high, lows, and critical conversations of a high performance team.
We focus on the how and why of having difficult conversations, taking the perspective of others, and psychological safety. We're aiming for our people to see conflict as a positive, necessary and progressive tool to improving our personal satisfaction, professional success and team productivity, in turn building a high performing veterinary team.
06
Culture by Design not Accident
One session for leadership teams, and a broader session for the whole team, on their role in building and maintaining the positive culture that they all want to work within. We walk through who is responsible for establishing a culture, what happens if that isn't done with conscious effort, envisioning what culture we all want, and the roadmap to get there.
Purpose Driven People and Places
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Helping team members discover why they are here, what makes them feel fulfilled, and how their role aligns with their values. Helping leaders establish clear role alignment, a strong WHY, and how to help their teams feel the same.
05
Resilience Refresher
Helping team members develop the skills to move through the challenges that the days, weeks, and years of the veterinary profession throw at us. This session is practical, real-life, but also challenges individuals about their own ways of thinking and making choices to stay resilient and engaged in their role. Delivered by a real vet in a practical and engaging way that is engaging for the science-minded professionals who often resist taking soft skills seriously until it is too late.
Bespoke workshop content
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Using our broad experience in the many aspects and challenges of veterinary teams, we can collaborate with you to build a workshop or series that best addresses the specific needs and current culture in your clinic.
Using the foundations already established combined with your expertise and knowledge of your team, we work with you to design the best outcomes for you and your team.
Happy Customers Include
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